Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

UK: Free delivery

Europe: Flat rate £5 for single items.

Rest of the world: flat rate £12 for single items

How long will delivery take?

UK: Estimated standard delivery of 2 business days. 

Europe: Estimated delivery time of 5 working days.

Rest of the world: Estimated deliver time of 8 working days. 

In some cases transit time can take a little longer than the above estimations.

How do I return an item?

Items can be returned upto 30 days from delivery. Please send the item back to us with order details-invoice to:

Hanababy Warehouse – Unit 1 & 2 Coldham Road, Coningsby, Lincoshire LN4 4SE.

Please do let us know by email that we are expecting a returns, so we can look out for it.

Send us an email

You can always send us an email with questions you have about our products on, and we’ll do our best to help.