Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

UK: Free delivery

Europe: Flat rate £5 for single items.

Rest of the world: flat rate £12 for single items

How long will delivery take?

UK: Estimated standard delivery of 2 business days. 

Europe: Estimated delivery time of 5 working days.

Rest of the world: Estimated deliver time of 8 working days. 

In some cases transit time can take a little longer than the above estimations.

How do I return an item?

Items can be returned upto 30 days from delivery. Please send the item back to us with order details-invoice to:

Hanababy Warehouse – Unit 1 & 2 Coldham Road, Coningsby, Lincoshire LN4 4SE.

Please do let us know by email that we are expecting a returns, so we can look out for it.

Send us an email

You can always send us an email with questions you have about our products on info@hanababby.co.uk, and we’ll do our best to help.